FAQs
1. Do you offer Cash on Delivery (COD)?
Yes, we do! Enjoy the convenience of Cash on Delivery (COD)—just select COD at checkout and pay in cash when your order arrives safely at your doorstep. No hassles, no upfront payments.
2. How long will it take to receive my order?
We process your order quickly, dispatching it within 1-2 business days. Delivery typically takes 3-7 business days, depending on your location. Plus, we’ll provide you with a tracking number so you can monitor your package every step of the way.
3. What is your return and refund policy?
Your satisfaction is our priority! If your product is defective or damaged, please contact us within 5 days of delivery. We offer a 5-day return window for unopened products. Our team will guide you through the return process and ensure you get a refund or replacement hassle-free.
4. Will this tripod work with my smartphone or camera?
Absolutely! Our 3-in-1 Selfie Stick Tripod is designed to be compatible with most smartphones and lightweight cameras, making it perfect for vloggers, influencers, and content creators of all kinds.
5. How does the Bluetooth remote work?
The Bluetooth remote pairs easily with both iOS and Android devices. Once connected, you can snap photos or record videos remotely—ideal for hands-free shooting and perfect group selfies.
6. Can I use this tripod outdoors?
Definitely! The tripod is lightweight, portable, and sturdy enough for outdoor shoots, travel, or even casual use in your backyard. Take your content creation anywhere!
7. Is the LED light adjustable?
Yes! The built-in LED light offers adjustable brightness levels to help you get the perfect lighting for your photos and videos—day or night.
8. What if I need help or have more questions?
We’re here for you! Reach out anytime via our customer support email or chat, and we’ll make sure your experience with NextOnGear is smooth and enjoyable.